Chatwoot v4.17.0

v4.17.0
Added 11
  • Manage Cloud API and Twilio WhatsApp templates in Chatwoot and via API
  • Track WhatsApp campaign delivery and recipient outcomes [Enterprise]
  • Control Captain audiences, schedules, inactivity handling, outcomes, and knowledge usage [Enterprise]
  • Import contacts, tickets, replies, and private notes from Freshdesk
  • View Click-to-WhatsApp referrals and Flow responses in conversations
  • Transcribe Twilio call recordings with Captain [Enterprise]
Changed 1
  • Upgraded to Rails 7.2.3.1
Security 1
  • Security hardening for uploads, account scoping, feature access, and CSV exports

From Chatwoot

Changelog
  • Manage Cloud API and Twilio WhatsApp templates in Chatwoot and via API.
  • Track WhatsApp campaign delivery and recipient outcomes. [Enterprise]
  • Control Captain audiences, schedules, inactivity handling, outcomes, and knowledge usage. [Enterprise]
  • Upgraded to Rails 7.2.3.1.
  • Import contacts, tickets, replies, and private notes from Freshdesk.
  • View Click-to-WhatsApp referrals and Flow responses in conversations.
  • Transcribe Twilio call recordings with Captain. [Enterprise]
  • Run macros from the reply editor and command bar.
  • Search and preview canned responses, mentions, variables, and emojis.
  • Add analytics integrations and video embeds to Help Center.
  • Filter, search, and sort audit logs. [Enterprise]
  • Security hardening for uploads, account scoping, feature access, and CSV exports.
  • New Language: Slovenian
  • Numerous bug fixes, UI fixes, and performance enhancements.

Thanks to @A831ARD0, @AfiqAqil, @bfontaine, @enzogtrujillo, @Kezia-Cane, @khushhhhh, @limehawk, @marcoazcabral, @maticboncina, @mvanhorn, @Nameless-Monster-Nerd, @propiter, @rekurt, @RianPolonini, @suparikoli, @vaibzde, @vjymisal0 for the contributions

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